Office Goblin Max is an offline single-player game. Most problems are fixed by the steps below.
Progress is stored on the device. Do not offload the app (Offload keeps documents but can clear web storage); delete and reinstall clears local scores. The app also keeps a durable copy of your save and restores it automatically at launch.
Check the device mute switch and the SOUND toggle on the title screen. iOS also requires one tap before audio starts; tap anything once after returning to the app.
"Buy the developer a sip of coffee" is an optional, repeatable tip priced at about USD 2.00 (the App Store shows the live localized price for your storefront). It is processed entirely by Apple. There is no restore step because a tip unlocks nothing; all content is free. If App Store products cannot load, the tip button stays disabled and the game stays fully playable.
Use OPTIONS then OPEN THE SUGGESTION BOX. Notes are anonymous: the note text, a random request id, the app version, the platform and the time the note arrived are all that reach the developer's private inbox. No name, email, device identifier or location is attached. If the box says suggestions are not set up, the inbox is temporarily unavailable; your text stays on your device until you send it.
Touch: drag the left half to move, drag the right half to aim, BONK attacks, DASH dashes, ULT fires your department ultimate, the II button pauses. A physical gamepad also works. Keyboard is supported on devices with one.
For game support, email weazerincali@gmail.com. Mention your device model and what happened; never include payment details. See also the privacy statement.